With 25,7 million passengers in 2018, Brussels Airport is one of the largest airports in Europe and the main airport in Belgium. Brussels Airport connects the capital of Europe to 238 destinations around the globe, served by 76 airlines.
Over the past few years, Brussels Airport has grown into a multimodal transport hub of which passengers, airlines, commercial partners and staff, and the interaction between them are the cornerstones.
As economic powerhouse in the heart of Europe, Brussels Airport more than ever focuses on customer intimacy, service and accessibility. The National Bank of Belgium considers the airport industry as an essential industry that plays a key role in the Belgian economy.
With an annual 732.000 tons of cargo, Brucargo, the air cargo hub, plays an important role in international logistics and in the success of specific industries including the pharmaceutical industry.
Brussels Airport is the second most important economic growth pole in Belgium with a 1,8% share in the national GDP and an added value for Belgium of € 3,2 billion. Commercial passenger flights and cargo activities at Brussels Airport together generate direct and indirect employment for 60.000 people.
Brussels Airport's strategy? Placing the customer at the center of everything they do. Whether they are passengers, companies, suppliers or partners: Brussels Airport wishes to provide the best possible service at all times. As a part of a master plan, to increase the passenger experience from rank 60 to top-3 by 2040.
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