HR Manager I Worldwide Flight Services (Brucargo)

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18 May 2023

HR Manager I Worldwide Flight Services (Brucargo)

  • Human Capital
  • Zaventem
  • Permanent Contract
WFS (Worldwide Flight Services) – - is one of the world's leading providers of airport logistics services (handling and air freight).
The company, which originated in France and is headquartered in Roissy, has expanded worldwide, and is active in more than 200 locations worldwide on five continents. WFS handles more than 4.000.000 tonnes of cargo a year.
WFS has grown through successive LBOs with LBO France, Platinum Equity and Cerberus. It has just been acquired by SATS – - its Singaporean competitor, which is listed on the stock exchange and is significantly smaller.
Operations are organised by country, each with management autonomy, but the head office retains a strong involvement in the choice of managers for the European zone.
The Belgian branch, with two stations in Brussels and Liège, has a turnover of 65 million € and a staff of 400, most of whom are blue collar workers. It operates in the Group's two businesses: handling, and air freight.


  • Providing HR services at management level and as such contributing to corporate policies in a general sense, and more specifically being responsible for the short and long term HR policy including (but not limited to) Employer Branding, Recruitment, Organizational Development, Cultural Development, Talent Management, Succession Planning, Compensation Policy, Training & Management Development, Sustainable Employability, Social Relations, Prevention and Well-Being.
  • Key Responsibilities

  • You are a pro-active HR Teamlead at management level who shares final responsibility and has affinity with the entire organisation. As a human being among people, you help build the culture in the organisation (400 FTE's).
  • You build an inspiring and creative HR policy by thinking along strategically and operationally and by setting up an HR organisation that supports and guides people to achieve their objectives and develop their talents.
  • You develop, initiate and coordinate various projects within human resources for the optimal use of human capital and to support the change processes within the entire organisation and to develop the talents in the organisation to the fullest.
  • You build on an accessible and collegial HR department that assumes a business partner role and is visibly present. You focus on satisfaction and involvement so that everyone feels good within the organisation and can make the difference.
  • You develop a correct, efficient and cost-conscious organisational policy with attention to diversity and talent, putting the right person in the right place.
  • You initiate, supervise and implement HR change processes and social innovation with the aim of ensuring an optimal customer experience whereby the company can fulfil its mission, vision, strategy and values (Customer First, Integrity, Responsibility, Safety & Security, Teamwork).
  • You follow market developments closely and ensure that this knowledge is transferred to your team.
  • From an HR perspective, you contribute to the financial success of the company so that the set objectives can be achieved (sick leave, retention, recruitment...).
  • Profile

  • Master education.
  • You are an HR generalist with vision and solid all-round HR experience in a services environment with a similar scope. Preferably you also have business experience that goes beyond HR.
  • After starting your career, you quickly felt the need to transform working methods and to take the lead within your own functional domain. Your conceptual thinking skills mean that today you can work at a strategic level with a focus on new ways of working, products and services that strengthen an organisation's ‘raison d'être’.
  • You communicate openly and diplomatically, with persuasiveness and impact, and maintain good relations with all interest groups in the organisation.
  • You are a hands-on and enterprising mentor who has a feel for what is going on, takes ownership and anchors HR responsibilities in the entire organisation, an organiser and facilitator who identifies proactivily HR needs and proposes efficient, tailor-made processes.
  • Very good knowledge of Belgian labour law and able to create a healthy and constructive social climate by entering into a dialogue with the social partners.
  • Integer.
  • KPI-driven.
  • Result-oriented track record.
  • Flexible attitude with a healthy sense of humor.
  • Ability to function in a multicultural environment.
  • Mastery of MS Office.
  • Trilingual: French, Dutch and English.